Privacy Policy

1. Introduction

Welcome to InspireToDesign.com ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

This privacy policy applies to all information collected through our website (such as InspireToDesign.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services (such as posting inspirations, creating projects, or applying as a designer) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Information Provided by You: We collect names; phone numbers; email addresses; contact preferences; contact or authentication data; professional information (such as portfolio images, descriptions, specializations, languages spoken, country, website URLs); and other similar information. Please note that we do not collect billing addresses or debit/credit card numbers directly. This information is handled by our third-party payment processor as detailed below.
• Designer Application Information: If you apply to become a designer, we collect information such as your display name, first name, last name, phone number, country, project type specialization, languages spoken, personal website URL, professional description, and portfolio images/files (e.g., furniture plans, preliminary designs, 3D visuals, detailed drawings).
• Payment Data: We do not collect or store any payment data such as credit card numbers or bank account details. All payments made on our Services are processed through Stripe, Inc. ("Stripe"), a third-party payment processor, via their secure, self-hosted portal. When you make a payment, you will be redirected to Stripe's portal, and any payment information you provide is submitted directly to Stripe. We encourage you to review Stripe’s Privacy Policy (https://stripe.com/privacy) and contact Stripe directly if you have questions about how they handle your payment information. We may receive transaction confirmations or summaries from Stripe, which may include non-sensitive information like transaction ID and status, but not your full payment instrument details.
• Information automatically collected: We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
• Cookies and Similar Technologies: Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy [Link to Cookie Policy, if separate].

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
• Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
• To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent (e.g., client-designer communication).
• To manage user accounts. We may use your information for the purposes of managing your account and keeping it in working order. This includes verifying designer applications.
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• Fulfill and manage your orders and project requests. We may use your information to fulfill and manage your orders, payments (processed via Stripe), returns, and exchanges made through the Services.
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service (e.g., connecting clients with designers).
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

4. How We Share Your Information

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Designers and Clients. If you are a client, we will share your project details and necessary contact information with designers who provide quotations or are selected for your project. If you are a designer, your public profile information (like display name, portfolio summary) will be visible to users, and your contact details may be shared with clients whose projects you bid on or are awarded.
• Publicly Visible Information. Certain information you provide, such as your display name on testimonials or parts of your designer profile (if applicable), may be visible to other users of the Services.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us [or specify a timeframe, e.g., 2 years after account closure].

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that we might have any information from or about a child under 18, please contact us.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.